Question 1

What is Closerra intended to do for HVAC businesses?

Accepted Answer

Closerra is intended to help HVAC businesses recover revenue by following up on missed calls, open estimates, and past leads. The planned service would collect useful job details and hand qualified opportunities to your team. This describes the intended service; it is not a currently available workflow.

Question 2

Which leads is the planned service designed to follow up on?

Accepted Answer

The intended workflow covers missed calls, open estimates, and past leads—opportunities that can be overlooked when an HVAC team is busy. Customer-facing follow-up is not available yet.

Question 3

What information is Closerra meant to collect?

Accepted Answer

The planned service is meant to gather useful details about a job so your team can review and respond to a qualified opportunity. The customer-facing workflow for collecting those details has not shipped.

Question 4

How are qualified opportunities meant to reach our team?

Accepted Answer

The intended service would hand qualified opportunities to your team with the job context it collected. That handoff workflow is planned and is not currently available.

Question 5

Can Closerra message customers today?

Accepted Answer

No. Customer-facing messaging is currently unavailable and has not shipped. This includes missed-call text-back; Closerra does not currently send customers follow-up texts.

Question 6

Does Closerra send a text after a missed call?

Accepted Answer

No. Missed-call text-back is a planned capability, not a live service. Customer-facing messaging is currently unavailable.

Question 7

Can an HVAC business pay for Closerra online?

Accepted Answer

No. Paid checkout is currently unavailable. Closerra does not have a live online payment or purchase flow.

Question 8

Has the Closerra inquiry form shipped?

Accepted Answer

No. The customer-facing inquiry form has not shipped, so it is not an available way to request or start the service.

Question 9

What is available today?

Accepted Answer

This FAQ explains Closerra’s intended direction. Paid checkout, customer-facing messaging (including missed-call text-back), the inquiry form, and other pending work have not shipped. Do not treat those planned capabilities as live.

HVAC revenue recovery, explained.

The intended service, clearly explained.