Calls that go unanswered
The planned service could send a helpful text after a missed call; customer-facing messaging is not available yet.
REVENUE RECOVERY FOR HVAC
Don’t let a missed call become a lost job.
A planned service for missed calls, open estimates, and past HVAC leads. Not available yet.
Closerra is being developed to help recover revenue by collecting useful job details and handing qualified opportunities to your team. Customer-facing messaging, including missed-call text-back, paid checkout, and the customer inquiry form are currently unavailable; these and other pending work have not shipped.
Designed for HVAC follow-up Planned team handoff
MONDAY · OCTOBER 20
Your follow-up, at a glance
New leads18 this month
Conversations12 in progress
Recovered value$4,860 estimated pipeline
RECENT ACTIVITYConversations to keep moving
3Missed callAC not cooling · Mesa, AZExample10:42
Estimate follow-upHeat pump install · Tempe, AZProposed9:18
Website inquiryThermostat issue · Chandler, AZExample8:56
Concept only — no live follow-ups Sample view
Proposed text-backcustomer messaging is unavailable
Proposed workflow only. Figures and activity shown are illustrative; Closerra is not live.
The follow-up gap is where good leads go quiet. Missed calls Open estimates Past customers
THE LEADS ARE ALREADY THERE
You paid to make the phone ring.
Make the next step count.
When the crew is out and the office is busy, a missed call or unanswered quote can turn into somebody else’s job. Closerra is planned as a follow-up layer that could keep the conversation moving without adding another system for your team to babysit.
See the follow-up flowQuotes left waiting
The planned service is intended to bring an unanswered estimate back to the customer’s attention with a timely follow-up.
Old leads forgotten
The planned service is intended to help teams reconnect with past inquiries and previous customers when there’s a reason to reach out.
PROPOSED FOLLOW-UP FLOW
A better next step,
every time.
The planned Closerra service is designed to support follow-through around your existing process. Your team would take it from there.
Missed call
STEP 01
Catch the moment
In the proposed workflow, a missed call could receive a fast, on-brand response while the lead is still looking for help. Messaging is not available yet.
Is this for a repair or replacement?
The AC stopped cooling.
STEP 02
Get the useful details
The planned service would ask basic questions about the job, timing, and location, then keep the team informed as replies come in.
Proposed team handoffExample job details PROPOSED HANDOFF
STEP 03
Hand off with context
A future handoff could give your team the conversation details needed to take the next step.
PLANNED CAPABILITIES · NOT AVAILABLE YET
Every loose end,
back in motion.
Closerra is being developed as a focused layer for HVAC follow-up. The capabilities below are planned and have not shipped.
Missed-call text-back
Planned: text after an unanswered call and collect useful job details. Customer-facing messaging is unavailable.
Website lead response
Planned: collect job details from an inquiry. The customer-facing inquiry form has not shipped.
Estimate follow-up
Planned: help bring open quotes back to the customer’s attention with a follow-up.
Lead reactivation
Planned: help re-engage older inquiries and previous customers when follow-up makes sense.
Review requests
Planned: invite a customer to leave a review after a completed job.
Human handoff
Planned: put qualified opportunities in front of the right employee.
Proposed dashboard. The intended workspace could bring leads, conversations, appointments, recovered opportunities, and estimated revenue into one place.
AN EXAMPLE OF THE PLANNED SERVICE
Helpful, human,
and right on time.
The planned service is intended to gather the basics and make it clear when your team should step in. Customer-facing messaging has not shipped.
Designed for your business voice Intended to collect job details Intended to flag conversations for your team
Ask about the planned service ‹Northstar HeatingBusiness text···
TODAY 10:42 AM
Hi, this is Northstar Heating. Sorry we missed your call—what can we help with?
My AC stopped cooling. Can someone take a look?
I can help get this to our team. What ZIP code is the home in?
85281
Thanks. I’ve shared this with our office so they can follow up.
Text message
Context is ready for the teamJob type · location · customer reply
Illustrative proposed conversation. Customer-facing messaging is unavailable and has not shipped.
PROPOSED SERVICE TIERS · NOT AVAILABLE YET
A possible service structure
for HVAC teams.
These sample tiers describe planned scope only. Closerra is not available for purchase, and paid checkout has not shipped.
Essentials
Proposed starting scope for a shop that wants to respond faster.
- Missed-call text-back
- Website lead response
- Lead qualification
- Team handoff
Follow-through
Proposed follow-up scope for teams with estimates to keep moving.
- Everything in Essentials
- Estimate follow-up
- Past-lead reactivation
- Appointment tracking
Full pipeline
Proposed scope for a fuller view of every opportunity.
- Everything in Follow-through
- Post-job review requests
- Revenue recovery dashboard
- Multi-team routing
Proposed plan details would be tailored to your lead volume and setup. No paid checkout is available.
GOOD TO KNOW
Clear answers.
Simple setup.
Read about Closerra’s intended service and what is not available yet.
Ask us anything Read the HVAC FAQWhat is Closerra intended to do?
Closerra is being developed to help HVAC businesses recover revenue by following up on missed calls, open estimates, and past leads, gathering useful job details, and handing qualified opportunities to the team.
Can Closerra message customers today?
No. Customer-facing messaging, including missed-call text-back, is currently unavailable and has not shipped.
Can customers pay for Closerra online?
No. Paid checkout is currently unavailable. There is no live online purchase flow.
Has the HVAC inquiry form shipped?
No. The customer-facing inquiry form and other pending work have not shipped.
CLOSERRA / HVAC
MAKE THE NEXT LEAD COUNT
Keep the good leads
from going cold.
See how Closerra can fit the way your HVAC team works.
Ask about the planned serviceMissed call?Messaging is not available yet.